My Resume - Tech Support Admin

A Dedicated Admin (Level2)
Works for 8 hours shift a day.
6 days work per week
Relavant experiene of 6 years in webhosting with different control panels: Cpanel, Plesk, H-sphere,Hypervm and many other cusotmized control panels.

Services Provided :

Server Administration
Security & System Hardening + Security Audits
Operating System & Software Patches/Updates
Trouble shoot all basic server problems
Server Load Monitor
Immediate Reboots
Security Audit
Disk space Audits.
Mass mailer/ spamming audits.

Migration :

Account migration issue from one server to another using control panels or from the shell if root access is available.

VPS:-

I am able to work all issue related to VPS hosting, Vps creation, migration, maintenance all things.)
Having expertise with virtulization like OpenVz and virtuzuo.

Attacks Prevention:
Responsible to detect and prevent the attacks on the websers.
a) DDOS attack
b) Dictionary attack.
c) Spoofing attack
d) Any inbound and outbound above attack.
e) Any server hacking attempt
f) Find any php and html injection and and take the necessary action as per company policy.

Webserver Issues-
httpd.conf problems
named problems
Stats Issues
Password Protection Issues
Apache Handler Issues
All IP blocking Issues
. htaccess Errors
HostName Lookups
Hotlinking Issues


FTP -
Anonymous Ftp Issues
FTP Password Issues
FTP Virtual Host Issues
All FTP Configurations
FTP Session Controls
FTP Account Creation

Database -
Creating Databases
Managing Databases
DB User Creation
DB Password Maintenance
Script Connectivity Issues
All Database Access Issues
Database Configurations

Email -
Mailing List Maintenance
Autoresponder Issues
Mailbox Permission Issues
Spam Activity Control
Procmail and .forward Issues
Webmail Client Setup
POP Client Setup
POP Authorization Config
POP & SMTP Server Issues
Sendmail, Qmail, Exim Issues

DNS -
Redirect URL Issues
Domain Parking Issues
Add-on Domain Issues
MX Record Modification
Name Server Creation
Correcting All Other Zone Issues

Security related Taks:
Log Checking
IP Blacklisting
All Spam Fighting Issues
Custom Firewall Issues
Raw Log Issues
Update Statistics Issues
Analog & Webalizer Support
PortScanning Issues

Scripting :
Sendmail and Formmail Issues
PHP updates and Configurations
CGI Script/Perl Issues
Permissions Issues
Database Connections
Internal Server Errors
Trouble-shoot Basic Scripts

Control Panels
• Cpanel/WHM
• Plesk
• HyperVM
• Helm
• H-Sphere

Ticket Boards :
• Kayako
• Support Suite
• Perldesk
• Cerberus
• Few customized ticket boards.
• As well having a bit experience with billing applications such as WHMCS and Ubersmith.

Feel free to talk to me at
Linuxmaster4u@hotmail.com if you are looking for technical Support Admin.